All Systems Operational
AppNeta Performance Manager - App   ? Operational
AppNeta Performance Manager - Login   ? Operational
Enterprise Monitoring Points   ? Operational
Global Monitoring Points   ? Operational
Experience Monitoring   ? Operational
Delivery Monitoring   ? Operational
Usage Monitoring   ? Operational
AppNeta APIs   ? Operational
Help & Resources Operational
90 days ago
100.0 % uptime
Today
AppNeta Help Desk   ? Operational
90 days ago
100.0 % uptime
Today
Documentation   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 11:26 EST
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the SE, Stockholm location.

The planned maintenance window is from 28th January 2019 at 4:00 pm ET through to 8:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 45 minutes.

AppNeta Operations
Jan 28, 04:00 EST
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the SE, Stockholm location.

The planned maintenance window is from 29th January 2019 at 4:00 pm ET through to 8:00 am ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 4 hours.

AppNeta Operations
Posted on Jan 16, 11:28 EST
Past Incidents
Jan 21, 2019

No incidents reported today.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019
Completed - The scheduled maintenance has been completed.
Jan 18, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 11:00 EST
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the CN, Wuhan location.

The planned maintenance window is from 18th January 2019 at 11:00 am ET through to 12:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 60 minutes.

AppNeta Operations
Jan 18, 03:27 EST
Jan 17, 2019
Resolved - This incident has been resolved.
Jan 17, 16:59 EST
Monitoring - We are aware of an issue with the Global Monitoring Points in the NL, Amsterdam region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Jan 17, 13:09 EST
Jan 16, 2019
Completed - The scheduled maintenance has been completed.
Jan 16, 22:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 20:00 EST
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Jan 9, 14:00 EST
Completed - The scheduled maintenance has been completed.
Jan 16, 20:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 17:00 EST
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the NL, Amsterdam location.

The planned maintenance window is from 16th January 2019 at 5:00 pm ET through to 8:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 45 minutes.

AppNeta Operations
Jan 14, 17:46 EST
Jan 15, 2019

No incidents reported.

Jan 14, 2019
Completed - The scheduled maintenance has been completed.
Jan 14, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:01 EST
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Jan 9, 13:59 EST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.