Scheduled - For customers logging into the app-01 application cluster, we have
scheduled an emergency maintenance update on Thursday, March 14 at 8:00PM EST for AppNeta Performance Manager.

For a brief time during this window, you may not be able to log in.

* The upgrade will not produce any gaps in your Delivery or Usage monitoring
history, however there may be a small gap in Experience monitoring history
(typically no more than 10 minutes) at the time your instance is upgraded.

* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to
start or are running during this window will need to be restarted.

Thank you for your patience.
Mar 14, 17:12 EDT

Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the HK, Hongkong location.

The planned maintenance window is from 14th March 2019 at 5:00 pm ET through to 9:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 4 hours.

AppNeta Operations
Mar 8, 12:34 EST

Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the IT, Milano location.

The planned maintenance window is from 13th March 2019 at 9:00 pm ET through to 14th March 2019 at 3:00 am ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 6 hours.

AppNeta Operations
Mar 11, 13:19 EDT

Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Mar 11, 19:55 EDT

Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Mar 4, 13:21 EST

Scheduled - For customers logging into the app-11.pm.appneta.com application cluster, we have
scheduled an emergency maintenance update on Thursday, March 7 from 8PM - 10PM EST for AppNeta Performance Manager.

For a brief time during this window, you may not be able to log in.

* The upgrade will not produce any gaps in your Delivery or Usage monitoring
history, however there may be a small gap in Experience monitoring history
(typically no more than 10 minutes) at the time your instance is upgraded.

* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to
start or are running during this window will need to be restarted.

Thank you for your patience.
Mar 7, 17:08 EST

Scheduled - Enterprise monitoring points will be upgraded on February 5, 2019 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes in Experience and Delivery monitoring history, and no alerting from these locations during the upgrade.

Only monitoring points configured as 'Managed' will be automatically upgraded during this time window. Monitoring points configured as ‘Scheduled’ will be upgraded during their next scheduled time and those configured as ‘Manual’ will not be automatically upgraded. Monitoring point upgrade type is configured on the Manage Monitoring Points page.

Please note that this is a mandatory upgrade. In order to facilitate a more robust image-based upgrade process that will be available in future software releases, all affected monitoring points must first be upgraded to this release.

The release notes for this release have been posted to our documentation portal. It describes all of the new features and resolved issues included in this release.

This page always has the most up-to-date information regarding the status of the AppNeta service. Please subscribe to receive reminders about service interruptions.
Feb 1, 20:13 EST