All Systems Operational
AppNeta Performance Manager - App ? Operational
AppNeta Performance Manager - Login ? Operational
Enterprise Monitoring Points ? Operational
Global Monitoring Points ? Operational
Experience Monitoring ? Operational
Delivery Monitoring ? Operational
Usage Monitoring ? Operational
AppNeta APIs ? Operational
AppNeta WAN Targets ? Operational
Help & Resources Operational
90 days ago
99.98 % uptime
Today
AppNeta Help Desk ? Operational
90 days ago
99.97 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
AppNeta Education Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2021

No incidents reported today.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021
Completed - The scheduled maintenance has been completed.
Sep 22, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 20:02 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Sep 20, 19:00 EDT
Sep 21, 2021
Resolved - This incident has been resolved.
Sep 21, 11:44 EDT
Investigating - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Milan, Italy location.

The planned maintenance window is from 20 09 2021 at 18:00 ET through to 01:00 ET 21 09 2021. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 90 minutes.

AppNeta Operations
Sep 20, 10:10 EDT
Sep 20, 2021
Completed - The scheduled maintenance has been completed.
Sep 20, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:00 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Sep 16, 19:00 EDT
Resolved - This incident has been resolved.
Sep 20, 16:12 EDT
Update - We are continuing to work on a fix for this issue.
Sep 20, 02:47 EDT
Update - We are continuing to work on a fix for this issue.
Sep 20, 02:46 EDT
Identified - We are aware of an issue with the Global Monitoring Points in the Honolulu, USA region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Sep 20, 02:44 EDT
Sep 19, 2021

No incidents reported.

Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 EDT
Scheduled - Please be aware that due to maintenance, there will be an AppNeta Education Portal service interruption.

The planned maintenance window is from 18th of September at 9:00 pm ET through to 11:00 pm ET. During this maintenance window, access to the AppNeta Education Portal will be limited.
Sep 16, 16:58 EDT
Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.