All Systems Operational
Uptime over the past 90 days. View historical uptime.
AppNeta Performance Manager - App ? Operational
AppNeta Performance Manager - Login ? Operational
Enterprise Monitoring Points ? Operational
Global Monitoring Points ? Operational
Experience Monitoring ? Operational
Delivery Monitoring ? Operational
Usage Monitoring ? Operational
AppNeta APIs ? Operational
Help & Resources Operational
90 days ago
100.0 % uptime
Today
AppNeta Help Desk ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
AppNeta Education Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
AppNeta Performance Manager Service Upgrade Dec 16, 20:00-22:00 EST
Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Posted on Dec 12, 19:00 EST
Past Incidents
Dec 14, 2019

No incidents reported today.

Dec 13, 2019

No incidents reported.

Dec 12, 2019
AppNeta - US West, N. California Global Monitoring Point Maintenance
Completed - The scheduled maintenance has been completed.
Dec 12, 23:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 23:00 EST
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the US West, N. California location.

The planned maintenance window is from 12th Dec 2019 at 11:00 pm ET to 11:45pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 45 minutes.

AppNeta Operations
Dec 4, 00:52 EST
AppNeta - USA, Denver Global Monitoring Point Maintenance
Completed - The scheduled maintenance has been completed.
Dec 12, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 02:00 EST
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the USA, Denver location.

The planned maintenance window is from 12th Dec 2019 at 02:00 am ET through to 08:00 am ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 60 minutes.

AppNeta Operations
Nov 25, 17:25 EST
Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019
AppNeta Performance Manager Service Upgrade
Completed - The scheduled maintenance has been completed.
Dec 4, 22:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 20:01 EST
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Dec 2, 19:00 EST
AppNeta - DK, Copenhagen Global Monitoring Point Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 16:00 EST
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the DK, Copenhagen location.

The planned maintenance window is from 04 December 2019 at 4:00 pm ET through to 8:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 4 hours.

AppNeta Operations
Nov 19, 12:51 EST
Degraded performance for app-13 application node
Resolved - This incident has been resolved.
Dec 4, 16:44 EST
Investigating - We have detected an issue which results in degraded performance for app-13 application node. Our engineers are currently working on mitigating the issue.

We appreciate your patience and will post updates to this incident as resolution progresses.
Dec 4, 13:41 EST
Dec 3, 2019
AppNeta - DK, Copenhagen Global Monitoring Point Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 16:00 EST
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the DK, Copenhagen location.

The planned maintenance window is from 03 December 2019 at 4:00 pm ET through to 8:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 4 hours.

AppNeta Operations
Nov 19, 12:47 EST
Dec 2, 2019
AppNeta Performance Manager Service Upgrade
Completed - The scheduled maintenance has been completed.
Dec 2, 22:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:01 EST
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Nov 28, 19:00 EST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

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