All Systems Operational
AppNeta Performance Manager - App ? Operational
AppNeta Performance Manager - Login ? Operational
Enterprise Monitoring Points ? Operational
Global Monitoring Points ? Operational
Experience Monitoring ? Operational
Delivery Monitoring ? Operational
Usage Monitoring ? Operational
AppNeta APIs ? Operational
Help & Resources Operational
90 days ago
100.0 % uptime
Today
AppNeta Help Desk ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the CL, Santiago de Chile location.

The planned maintenance window is from 23th May 2019 at 2:00 am ET through to 8:00 am ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 45 minutes.

AppNeta Operations
Posted on May 22, 14:43 EDT
Past Incidents
May 22, 2019

No incidents reported today.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Resolved - This incident has been resolved.
May 17, 11:08 EDT
Update - We are continuing to monitor for any further issues.
May 16, 22:52 EDT
Update - We are continuing to monitor for any further issues.
May 16, 18:08 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the PL, Warsaw region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 16, 18:07 EDT
May 16, 2019
Resolved - This incident has been resolved.
May 16, 22:52 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the LU, Luxembourg region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 16, 18:57 EDT
May 15, 2019
Resolved - This incident has been resolved.
May 15, 21:52 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the Luxembourg region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 15, 18:00 EDT
Completed - The scheduled maintenance has been completed.
May 15, 19:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 15:00 EDT
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the [CZ, Prague] location.

The planned maintenance window is from 15th May 2019 at 3:00 pm ET through to 7:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 45 minutes.

AppNeta Operations
May 5, 17:32 EDT
May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 15:00 EDT
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the [CZ, Prague] location.

The planned maintenance window is from 14th May 2019 at 3:00 pm ET through to 7:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 45 minutes.

AppNeta Operations
May 5, 17:31 EDT
Resolved - This incident has been resolved.
May 14, 11:39 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the Guangzhou region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 13, 16:23 EDT
May 12, 2019
Resolved - This incident has been resolved.
May 12, 17:53 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the Budapest region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 12, 02:50 EDT
Resolved - This incident has been resolved.
May 12, 17:52 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the HU, Budapest region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 12, 02:23 EDT
May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019
Resolved - This incident has been resolved.
May 9, 17:55 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the KR, Seoul region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 9, 14:11 EDT
Resolved - This incident has been resolved.
May 9, 11:23 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the Lisbon region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 9, 05:52 EDT
May 8, 2019
Completed - The scheduled maintenance has been completed.
May 8, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 20:00 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
May 6, 17:46 EDT