All Systems Operational
AppNeta Performance Manager - App ? Operational
AppNeta Performance Manager - Login ? Operational
Enterprise Monitoring Points ? Operational
Global Monitoring Points ? Operational
Experience Monitoring ? Operational
Delivery Monitoring ? Operational
Usage Monitoring ? Operational
AppNeta APIs ? Operational
Help & Resources Operational
90 days ago
100.0 % uptime
Today
AppNeta Help Desk ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
AppNeta Education Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Posted on Oct 22, 19:03 EDT
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Resolved - This incident has been resolved.
Oct 22, 07:03 EDT
Identified - We are aware of an issue with the Global Monitoring Points in the USA, Oregon region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Oct 22, 06:38 EDT
Completed - The scheduled maintenance has been completed.
Oct 22, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:01 EDT
Scheduled - Our Provider has notified us that several segments have been updated within the data center, however due to complexity and large scale of the work, operations will resume on October 21st at 8:00pm EDT and estimated to last for up to 4 hours.

During this time, paths monitoring to our WAN targets at ra01-us-ca.appneta.net and ra02-us-ca.appneta.net will briefly be unavailable. If you are monitoring to these targets, your alert profiles may notify you of this event.

AppNeta Operations
Oct 21, 18:33 EDT
Oct 21, 2020
Completed - The scheduled maintenance has been completed.
Oct 21, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:01 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Oct 19, 19:00 EDT
Completed - The scheduled maintenance has been completed.
Oct 21, 02:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 EDT
Scheduled - Please be aware, there will be an emergency maintenance in our Santa Clara, CA, USA data center presence on October 20, 2020 from 11:00 PM through October 21 2:00 AM EDT.

During this time, paths monitoring to our WAN targets at ra01-us-ca.appneta.net and ra02-us-ca.appneta.net will briefly be unavailable. If you are monitoring to these targets, your alert profiles may notify you of this event.

AppNeta Operations
Oct 20, 17:51 EDT
Oct 20, 2020
Completed - Our Service Provider has notified us that this maintenance has been reschedule to another time.
Oct 20, 17:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:00 EDT
Scheduled - Please be aware, there will be an emergency maintenance in our Santa Clara, CA, USA data center presence on October 20, 2020 between 5:00PM and 8:00PM EDT.

During this time, paths monitoring to our WAN targets at ra01-us-ca.appneta.net and ra02-us-ca.appneta.net will briefly be unavailable. If you are monitoring to these targets, your alert profiles may notify you of this event.

AppNeta Operations
Oct 20, 13:38 EDT
Oct 19, 2020
Completed - The scheduled maintenance has been completed.
Oct 19, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 20:00 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Oct 15, 19:00 EDT
Oct 18, 2020
Resolved - Our Provider has confirmed that services have been resolved in this location.

Thank you for your patience,

AppNeta Operations
Oct 18, 22:49 EDT
Identified - We are aware of an issue with the Global Monitoring Points in the Tokyo, Japan region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Oct 16, 09:14 EDT
Oct 17, 2020

No incidents reported.

Oct 16, 2020
Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - This incident has been resolved.
Oct 14, 11:51 EDT
Identified - We are aware of an issue with the Global Monitoring Points in the HK, Hongkong region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Oct 14, 02:40 EDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020
Resolved - This incident has been resolved.
Oct 10, 18:21 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 18:09 EDT
Identified - We are aware of an issue with the Global Monitoring Points in the BR, São Paulo region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Oct 10, 18:04 EDT