All Systems Operational
AppNeta Performance Manager - App ? Operational
AppNeta Performance Manager - Login ? Operational
Enterprise Monitoring Points ? Operational
Global Monitoring Points ? Operational
Experience Monitoring ? Operational
Delivery Monitoring ? Operational
Usage Monitoring ? Operational
AppNeta APIs ? Operational
Help & Resources Operational
90 days ago
100.0 % uptime
Today
AppNeta Help Desk ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
AppNeta Education Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the DK, Copenhagen location.

The planned maintenance window is from 03 December 2019 at 4:00 pm ET through to 8:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 4 hours.

AppNeta Operations
Posted on Nov 19, 12:47 EST
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the DK, Copenhagen location.

The planned maintenance window is from 04 December 2019 at 4:00 pm ET through to 8:00 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 4 hours.

AppNeta Operations
Posted on Nov 19, 12:51 EST
Past Incidents
Nov 22, 2019

No incidents reported today.

Nov 21, 2019
Completed - The scheduled maintenance has been completed.
Nov 21, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 EST
Scheduled - As part of periodic maintenance, there will be an interruption to our Santa Clara, CA, USA data center presence on November 21, 2019 between 12:00AM and 05:00AM EST.

During this time, paths monitoring to our WAN targets at:

- ra01-us-ca.appneta.net
- ra02-us-ca.appneta.net

may lose connectivity or show degraded performance. If you are monitoring to these targets, your alert profiles may notify you of this event.

AppNeta Operations
Nov 18, 19:48 EST
Nov 20, 2019
Completed - The scheduled maintenance has been completed.
Nov 20, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 EST
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Nov 18, 19:00 EST
Nov 19, 2019

No incidents reported.

Nov 18, 2019
Completed - The scheduled maintenance has been completed.
Nov 18, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:00 EST
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Nov 14, 19:00 EST
Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019
Resolved - This incident has been resolved.
Nov 14, 09:38 EST
Monitoring - We are aware of an issue with the Global Monitoring Points in the CA, Toronto region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Nov 14, 07:32 EST
Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.