All Systems Operational
AppNeta Performance Manager - App ? Operational
AppNeta Performance Manager - Login ? Operational
Enterprise Monitoring Points ? Operational
Global Monitoring Points ? Operational
Experience Monitoring ? Operational
Delivery Monitoring ? Operational
Usage Monitoring ? Operational
AppNeta APIs ? Operational
AppNeta WAN Targets ? Operational
Help & Resources Operational
90 days ago
100.0 % uptime
Today
AppNeta Help Desk ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
AppNeta Education Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Posted on Mar 4, 19:00 EST
Past Incidents
Mar 5, 2021

No incidents reported today.

Mar 4, 2021
Resolved - This incident has been resolved.
Mar 4, 13:16 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 12:56 EST
Identified - We have detected an issue that results in degraded performance for app-10 application node. Our engineers are currently working on mitigating the issue. We appreciate your patience and will post updates to this incident as resolution progresses.
Mar 4, 12:49 EST
Mar 3, 2021
Resolved - This incident has been resolved.
Mar 3, 18:59 EST
Identified - We are aware of an issue with the Global Monitoring Points in the Mumbai, India region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Mar 3, 18:25 EST
Mar 2, 2021

No incidents reported.

Mar 1, 2021
Resolved - This incident has been resolved.
Mar 1, 11:51 EST
Identified - We are aware of an issue with the Global Monitoring Points in the Japan, Tokyo region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Mar 1, 04:01 EST
Resolved - This incident has been resolved.
Mar 1, 11:51 EST
Identified - We are aware of an issue with the Global Monitoring Points in the China, Hong Kong region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Mar 1, 04:02 EST
Feb 28, 2021

No incidents reported.

Feb 27, 2021
Resolved - Our upstream provider has corrected the networking issue at the India, Mumbai region. This issue has now been resolved.
Feb 27, 16:08 EST
Identified - We are aware of an issue with the Global Monitoring Points in the India, Mumbai region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Feb 26, 19:03 EST
Feb 26, 2021
Feb 25, 2021
Completed - The scheduled maintenance has been completed.
Feb 25, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 06:00 EST
Scheduled - Global Monitoring Points will be upgraded on Feb 25, 2021 between 6am and 7am ET. This upgrade may result in a gap of up to 15 minutes in Experience and Delivery monitoring history, and no alerting from these locations during the upgrade.

The release notes for this release have been posted to our documentation portal. It describes all of the new features and resolved issues included in this release.

This page always has the most up-to-date information regarding the status of the AppNeta service. Please subscribe to receive reminders about service interruptions.
Feb 22, 20:59 EST
Feb 24, 2021
Completed - The scheduled maintenance has been completed.
Feb 24, 22:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 20:00 EST
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Feb 22, 19:00 EST
Feb 23, 2021

No incidents reported.

Feb 22, 2021
Completed - The scheduled maintenance has been completed.
Feb 22, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 20:00 EST
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Feb 18, 19:00 EST
Resolved - Our upstream provider has corrected the networking issue at the US, Santa Clara location. This issue has now been resolved.
Feb 22, 09:42 EST
Investigating - We are experiencing interruptions to some of our US, Santa Clara based public responders due to an ongoing issue at our US, Santa Clara based provider. Some paths may experience connectivity issues. We are working with our provider to expedite resolution.
Feb 22, 08:33 EST
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.