All Systems Operational
AppNeta Performance Manager - App ? Operational
AppNeta Performance Manager - Login ? Operational
Enterprise Monitoring Points ? Operational
Global Monitoring Points ? Operational
Experience Monitoring ? Operational
Delivery Monitoring ? Operational
Usage Monitoring ? Operational
AppNeta APIs ? Operational
Help & Resources Operational
90 days ago
100.0 % uptime
Today
AppNeta Help Desk ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Posted on Jul 15, 17:09 EDT
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the IN, Chennai location.

The planned maintenance window is from 20th July 2019 at 09:30 am ET through to 2:30 pm ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 45 minutes.

AppNeta Operations
Posted on Jul 15, 12:30 EDT
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the US, New York City location.

The planned maintenance window is from 25th July 2019 at 11:00 pm ET through to 6:00 am ET. During this maintenance window, you may experience outages or interruptions with Experience and Delivery Monitoring from that region for up to 4 hours.

We apologize for any inconveniences this might cause.

AppNeta Operations
Posted on Jul 15, 12:23 EDT
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the US, New York City location.

The planned maintenance window is from 26th July 2019 at 11:00 pm ET through to 6:00 am ET. During this maintenance window, you may experience outages or interruptions with Experience and Delivery Monitoring from that region for up to 4 hours.

We apologize for any inconveniences this might cause.

AppNeta Operations
Posted on Jul 15, 12:26 EDT
Past Incidents
Jul 17, 2019

No incidents reported today.

Jul 16, 2019

No incidents reported.

Jul 15, 2019
Completed - The scheduled maintenance has been completed.
Jul 15, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Jul 11, 18:29 EDT
Jul 14, 2019

No incidents reported.

Jul 13, 2019
Resolved - Our provider has informed us that services have been restored.

We apologize for any inconvenience.

AppNeta Operations
Jul 13, 23:02 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the LU, Luxembourg region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Jul 13, 00:33 EDT
Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - The issue with Global Monitoring Points in US West, N. California Region has been resolved. We are continuing to monitor the status of this region, and will provide updates if anything changes.

We apologize for any inconvenience this may have caused.
Jul 10, 16:59 EDT
Update - We are continuing to monitor for any further issues.
Jul 10, 16:58 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the US West, N. California region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Jul 10, 16:30 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 EDT
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Denmark, Copenhagen location.

The planned maintenance window is from 10th July 2019 at 8:00 am ET through to 8:30 am ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 30 minutes.

AppNeta Operations
Jul 3, 13:43 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 EDT
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Ireland, Dublin location.

The planned maintenance window is from 10th July 2019 at 8:00 am ET through to 8:30 am ET. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region for up to 30 minutes.

AppNeta Operations
Jul 3, 12:52 EDT
Jul 9, 2019

No incidents reported.

Jul 8, 2019
Resolved - The issue with Global Monitoring Points in US, Seattle Region has been resolved. We are continuing to monitor the status of this region, and will provide updates if anything changes.

We apologize for any inconvenience this may have caused.
Jul 8, 02:04 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the US, Seattle region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Jul 8, 00:58 EDT
Resolved - The issue with Global Monitoring Points in US, Denver Region has been resolved. We are continuing to monitor the status of this region, and will provide updates if anything changes.

We apologize for any inconvenience this may have caused.
Jul 8, 02:04 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the US, Denver region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Jul 8, 00:57 EDT
Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.