Investigating - We are aware of an issue with the Global Monitoring Points in the London, UK region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Sep 18, 15:31 EDT
Investigating - We are aware of an issue with the Global Monitoring Points in the New York, USA region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Sep 15, 14:24 EDT
AppNeta Performance Manager - App   ? Operational
AppNeta Performance Manager - Login   ? Operational
Enterprise Monitoring Points   ? Operational
Global Monitoring Points   ? Operational
Experience Monitoring   ? Operational
Delivery Monitoring   ? Operational
Usage Monitoring   ? Operational
AppNeta APIs   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monitoring Point Upgrade Sep 20, 20:00-23:00 EDT
Enterprise and global monitoring points will be upgraded on September 20, 2017 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes in Experience and Delivery monitoring history, and no alerting from these locations during the upgrade.

Only monitoring points configured as 'Managed' will be automatically upgraded during this time window. Monitoring points configured as ‘Scheduled’ will be upgraded during their next scheduled time and those configured as ‘Manual’ will not be automatically upgraded. Monitoring point upgrade type is configured on the Manage Monitoring Points page.

The release notes for this release have been posted to our documentation portal. It describes all of the new features and resolved issues included in this release.

This page always has the most up-to-date information regarding the status of the AppNeta service. Please subscribe to receive reminders about service interruptions.
Posted on Sep 18, 21:05 EDT
Past Incidents
Sep 19, 2017

No incidents reported today.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017
Resolved - This incident has been resolved.
Sep 15, 16:08 EDT
Update - Please note that the issues around Experience and Delivery data are localized to this region.

AppNeta Operations
Sep 15, 14:25 EDT
Investigating - We are aware of an issue with the Global Monitoring Points in the Mexico City, Mexico region that may affect Experience and Delivery monitoring data. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Sep 13, 20:17 EDT
Sep 14, 2017

No incidents reported.

Sep 13, 2017
Completed - The scheduled maintenance has been completed.
Sep 13, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Sep 11, 16:44 EDT
Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.

Sep 6, 2017

No incidents reported.

Sep 5, 2017
Completed - The scheduled maintenance has been completed.
Sep 5, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 20:00 EDT
Scheduled - AppNeta Performance Manager will undergo scheduled maintenance on September 5th, 2017 between 8pm and 9pm ET. No service disruption or degradation is anticipated for this maintenance.

Remember that this page always has the most up-to-date information regarding the status of the AppNeta service. Subscribe for a reminder just prior to the service window.
Aug 30, 19:44 EDT