All Systems Operational
AppNeta Performance Manager - App   ? Operational
AppNeta Performance Manager - Login   ? Operational
Enterprise Monitoring Points   ? Operational
Global Monitoring Points   ? Operational
Experience Monitoring   ? Operational
Delivery Monitoring   ? Operational
Usage Monitoring   ? Operational
AppNeta APIs   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Denver, USA location.

The planned maintenance window is from June 6th, 2018 between 04:30 and 05:30 EDT. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region.

AppNeta Operations
Posted on May 17, 18:54 EDT
Past Incidents
May 28, 2018

No incidents reported today.

May 27, 2018

No incidents reported.

May 26, 2018

No incidents reported.

May 25, 2018

No incidents reported.

May 24, 2018
Resolved - This incident has been resolved.
May 24, 22:32 EDT
Identified - We are aware of an issue with the Global Monitoring Points in Mumbai, India that affects Experience and Delivery monitoring from this region. Our operations engineers have escalated this issue with our service provider.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 24, 16:24 EDT
Completed - The scheduled maintenance has been completed.
May 24, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 18:00 EDT
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Munich, Germany location.

The planned maintenance window is from May 23rd, 2018 at 18:00 EDT through to May 24th, 2018 at 00:00 EDT. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region.

AppNeta Operations
May 9, 12:57 EDT
May 23, 2018
Completed - The scheduled maintenance has been completed.
May 23, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:00 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
May 21, 13:26 EDT
Completed - The scheduled maintenance has been completed.
May 23, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 19:30 EDT
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Northern California, USA location.

The planned maintenance window is from May 23rd, 2017 between 19:30 and 20:30 EDT. During this maintenance window, you may experience outages or interruptions with Experience monitoring from that region.

AppNeta Operations
May 17, 20:51 EDT
Completed - The scheduled maintenance has been completed.
May 23, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:00 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
May 18, 12:45 EDT
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018
Completed - The scheduled maintenance has been completed.
May 17, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 18:01 EDT
Scheduled - Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Delhi, India location.

The planned maintenance window is between May 17th, 2018 at 18:00 and 22:00 EDT. During this maintenance window, you may experience outages or interruptions with Experience Monitoring from that region.

AppNeta Operations
May 17, 15:20 EDT
Resolved - The issue with Global Monitoring Points in Dublin, Ireland Region has been resolved. We are continuing to monitor the status of this region, and will provide updates if anything changes.

We apologize for any inconvenience this may have caused.
May 17, 09:55 EDT
Monitoring - We are aware of an issue with the Global Monitoring Points in the Dublin, Ireland region that may affect Experience and Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
May 17, 07:30 EDT
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018
Resolved - The issue with the ma01-ca-bc.appneta.net responder has been resolved.

Thank you for the patience!
May 14, 18:27 EDT
Monitoring - We have taken measures to address the issue with the ma01-ca-bc.appneta.net responder. Delivery monitoring has returned to normalcy.

Thanks you for the patience!!
Apr 13, 15:52 EDT
Identified - We are aware of an issue with the ma01-ca-bc.appneta.net public responder in the Vancouver region that is affecting Delivery monitoring data from this region. Our operations engineers are currently investigating this.

We appreciate your patience and will post an update on this page when the issue is resolved.

AppNeta Operations
Apr 12, 13:31 EDT