All Systems Operational
AppNeta Performance Manager - App ? Operational
AppNeta Performance Manager - Login ? Operational
Enterprise Monitoring Points ? Operational
Global Monitoring Points ? Operational
Experience Monitoring ? Operational
Delivery Monitoring ? Operational
Usage Monitoring ? Operational
AppNeta APIs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2017
Resolved - As of 11:35 ET all the Path Route data has been processed and available in the APM UI.
Jun 24, 00:38 EDT
Update - We're still continuing to process the backed up data, although some customers' Path Route data all caught up now and available in the APM. We will continue to update as this progresses.
Jun 23, 18:19 EDT
Monitoring - The root cause of the issue is resolved but we continue to process the data that backed up during the incident. We expect to be fully caught up within a few hours. We will update again when it is complete.
Jun 23, 10:52 EDT
Identified - We are currently experiencing issues persisting and retrieving Path Route data due to an upstream issue with one of our hosting providers. Long-term data loss is not expected.
Jun 23, 00:53 EDT
Jun 22, 2017

No incidents reported.

Jun 21, 2017
Completed - The scheduled maintenance has been completed.
Jun 21, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 20:01 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Jun 14, 20:07 EDT
Jun 20, 2017

No incidents reported.

Jun 19, 2017
Completed - The scheduled maintenance has been completed.
Jun 19, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 20:01 EDT
Scheduled - Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

* For a brief time during this window, you may not be able to log in.
* The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
* Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
* Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations
Jun 14, 20:06 EDT
Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017
Completed - The scheduled maintenance has been completed.
Jun 14, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 20:00 EDT
Scheduled - Monitoring points will be released on June 14, 2017 between 8pm and 11pm ET. During this time window there may be a gap of up to 15 minutes in monitoring history and alerting.

Only monitoring points configured as 'Managed' will be automatically upgraded during this time window. Monitoring points configured as ‘Scheduled’ will be upgraded during their next scheduled time and those configured as ‘Manual’ will not be automatically upgraded. Monitoring point upgrade type is configured on the Manage Monitoring Points page.

The release notes for this release have been posted to our documentation portal. It describes all of the new features and resolved issues included in this release.

This page always has the most up-to-date information regarding the status of the AppNeta service. Please subscribe to receive reminders about service interruptions.
Jun 12, 20:49 EDT
Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.